Familiarise yourself with our Cookie Policy
Like the vast majority of other websites, we use ‘cookies’ in order to provide you with the best possible experience when you visit it. Cookies are small text files that are stored on your computer when you visit a web page. They can have many purposes, and among other things may be used to store your preferences, keep you logged into a website, or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.
Cookies may be set by the website you are visiting, or by third parties who provide content that is embedded upon the site – such as YouTube videos. Some cookies are deleted automatically when you close your browser, others remain for longer periods – e.g. to retain any website preferences you have set on previous occasions.
None of the cookies stored by Pine and Oak contain personally identifying information, and we do not use any cookies for the purposes of targeted advertising. By visiting the Pine and Oak website you consent to cookies being stored on your computer or device. If you wish, you can disable cookies via your browser settings, however some website functionality may not work as expected.
Below are more details about the cookies that are stored when you visit the Pine and Oak site. These are broken down into the 4 separate categories suggested by the International Chamber of Commerce (ICC).
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
‘Strictly Necessary’ cookies stored when a user visits this website:
| COOKIE NAME: | SET BY: | PURPOSE: | MORE INFO: |
|---|---|---|---|
| SHOP_SESSION_TOKEN SHOP_TOKEN SHOP_ORDER_TOKEN |
Pine and Oak | These cookies are used to keep track of the current user’s session – for example to detect whether a visitor is supposed to be logged in, and for the purposes of keeping track of what items are currently in your basket during an online purchase. The website will not function correctly if these cookies are not stored. |
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
‘Performance’ cookies stored when a user visits this website:
| COOKIE NAME: | SET BY: | PURPOSE: | MORE INFO: |
|---|---|---|---|
| __utma __utmb __utmc __utmz |
Google Analytics | We use Google Analytics to collect general statistics about website users – such as the number of visitors, most popular pages accessed, typical time spent on the site, broad geographic location of users, details of any errors experienced etc. In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors. | More Info » |
| STORE_VISITOR | Pine and Oak | This is used to track the number of unique visitors for statistical purposes – only the date and number of visitors are stored. The cookie will be removed automatically after 1 day. |
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
‘Functionality’ cookies stored when a user visits this website:
| COOKIE NAME: | SET BY: | PURPOSE: | MORE INFO: |
|---|---|---|---|
| VISITOR_INFO1_LIVE use_hitbox PREF (etc) |
YouTube | These cookies are set by youtube.com when you visit a page containing an embedded YouTube video and/or start playing it. | More Info » |
| NID SNID khcookie testcookie PREF (etc) |
Google Maps | This cookie is stored when you visit the ‘Contact Us’ page, which includes an embedded Google Map. | More Info » |
| hide_cookies_message | Pine and Oak | This cookie is stored to prevent the bottom right message about cookies from appearing again, once it has been viewed initially. The cookie is deleted automatically if you close your web browser, so the message will display again if the site is subsequently visited. | |
| RECENTLY_VIEWED_PRODUCTS | Pine and Oak | This cookie keeps track of the product pages you have viewed recently. We can use this to display a list of recently viewed products on the website, to make it easy for you to return to them in the future. The cookie will be removed automatically after 1 month. |
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
‘Targeting or advertising’ cookies stored when a user visits this website:
| COOKIE NAME: | SET BY: | PURPOSE: | EXPIRY: |
|---|---|---|---|
| presence | facebook.com | The presence cookie is used to contain the user’s chat state. For example, which chat tabs are open. This cookie is a session cookie. |
3 months |
| xs | facebook.com | Stores information about the session. | 1 week |
| wd | facebook.com | This cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page. | 1 week |
| c_user | facebook.com | The c_user cookie contains the user ID of the currently logged in user. | session end |
| _fbp | facebook.com | Stores and tracks visits across websites | 3 months |
| sb | facebook.com | Contains session information. | 2 years |
| datr | facebook.com | The purpose of the datr cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. | 2 years |
| fr | facebook.com | Contains session information. | 2 years |
| spin | facebook.com | Contains session information. | 25 hours |
If you wish, you can set up your web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome etc) to prevent cookies from being stored when you visit a website. Depending on the browser you are using, you can choose just to prevent specific websites from setting cookies (e.g. Pine and Oak), or alternatively prevent all websites from storing cookies. You may also be able to control the types of cookies that can be stored, and delete any existing cookies that have been stored already. Please be aware that if you choose to do this, some functionality on this website may not work as expected.
Below are some links to pages containing information about how to manage cookies using your web browser:
In addition, if you wish to opt out of statistics being collected by Google Analytics, you can download a plugin provided by Google.
Please note that we do not have control over any cookies set by third party services. Therefore the cookies stored by these services may vary from those shown above, and may change over time. If you would like to find out more about cookies set by these services and how to manage them, you are encouraged to view the privacy policies for these services.
If you would like further information about cookies, please see the sources of information below:
